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Shoppers love deals, whether in the form of site-wide sales or coupons. However, for promotions to be successful, brands must do two things well: they must communicate various promotions effectively throughout the site, while making it easy for users to claim those deals.
This ebook collects best practices and inspirations for designing the user interface and user experience for coupon codes and auto-applied promotions. It covers the whole customer journey, from promotional messages and price drops on the website through coupon and promotions validation and application at checkout, and finally, redemption.
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