An API allows two software programs to communicate, enabling your system to request data or actions from Voucherify, such as code redemption, through a question-and-answer-style exchange.
Following the API-first industry standard, Voucherify charges primarily for the API usage. We also take the number of projects into consideration. Enterprise clients may require customizable SLAs, dedicated support, dedicated hosting, and additional security options. For more information, contact our team.
Yes, all plans start with a full-featured and prolongable free trial for 60 days. No credit card is required, so you won't be charged until you are ready to buy.
We are going to inform you about trial expiration by email. Depending on your needs, you may start a paid or free plan or ask for the trial extension. If you are interested in the Enterprise plan, contact our team. Note that if you do not select a plan after the trial ends, the access to API will be blocked.
The process is self-service, follow these steps:
We accept credit card payments, namely:
In special cases, we also offer wire transfers for the Enterprise customers.
You can cancel or downgrade your plan at any time. Go to the Team Settings in the Dashboard to cancel your account or contact our support to proceed. When you cancel your account, your data is stored for at least 3 months to give you enough time to download it. After this period your account will be permanently removed.
No, there are no additional fees besides the subscription cost. However, if you need help with the integration and implementation of Voucherify, get in touch with Voucherify Professional Services or our Solution Partners.
You may upgrade your plan at any time. If you decide on a higher plan before the next billing cycle, you will be asked to pay the prorated fee. The next billing period will be calculated according to the next upgraded plan.
If you exceed hourly API limits defined by a particular pricing plan, we will take corrective action, including throttling the API, temporarily suspending or terminating your account. If you need higher limits, consider upgrading the account.
Yes, if you are still testing Voucherify or building a PoC, we’d be happy to prolong the trial or temporarily extend some of your limits.
If you need faster response time, custom limits, and advanced data security, you should consider the option of having a dedicated AWS cluster with constant monitoring to easily handle spikes in traffic and massive quantities of data. Contact our team to learn more.
Yes, you can temporarily increase API limits by purchasing API packages. There are two types of packages: API calls per hour/minute and API calls per month (cycle). Increased limits will be active for 30 days since the purchase date. You can purchase API packages via the Dashboard. Learn more here.
Yes, you can access our consultation services (1 hour per meeting) to get immediate support with the integration process and campaign configuration. Learn more here.