Exceed customer expectations with 1:1 promotions and incentivized live chat
How Intercom works?
Intercom is a communications platform that lets businesses stay in touch with customers via the Intercom app, social media, email, and more. Intercom app focuses on critical stages of customer-business interactions – onboarding, support, and re-engagement. The platform also operates as a CRM, allowing users to track and filter customer data and send targeted messages to the selected audience based on conversation history, previous orders, payment details, and more.
How to make the most of Voucherify and Intercom?
You can use Voucherify integration with Intercom in two ways:
- Send messages from Voucherify dashboard to Intercom segments.
- Send predefined messages from the live chat window in response to a customer complaint or another scheduled event (Voucherify Rewards app).
Syncing Intercom with Voucherify allows you to act upon more accurate customer data coming from Intercom. With the Voucherify Rewards app, you can build outstanding customer experiences and keep your audience satisfied. How? By sending personalized ‘sorry’ discounts when customers encounter any issues with your services.
