Freightos makes global trade frictionless with an online freight marketplace and powerful international freight technology that powers over 10,000 companies globally.
"Voucherify’s support team has been fabulous – they are responsive and quick to answer any questions that have come up."
Key challenges
- Streamlined promotion management.
- Sales and Operations teams working together.
Before Voucherify, Freightos had an inadequate system to manage promotions that didn't offer transparency within the company or for the users. The sales and operations teams of Freightos were not able to work in sync to offer promotions in a seamless way.
This caused them to lose business and to look unprofessional when they couldn't deliver promotions in a consistent fashion.
“Their support staff was very responsive solving all our questions and we were able to make a demonstration to our senior management in record time. We found it very convenient to use their Java SDKs to integrate with our backend code, based on Java and running on Google Cloud, and we ended up being able to use our first promotion code just a few weeks after our first contact with them.”
One of the reasons that helped Freightos to decide on signing up to Voucherify services was that the company was able to prove quickly that their redeeming rules were supported. By just signing up and using Voucherify APIs, the company was able to create a proof of concept in just a few hours. Additionally, the price and value ratio and the great customer support were important for Freightos.
“Their interface for our Sales team is clear and easy-to-use and it's great that we can get new promotions going without any further input from our development.”
Not long after the integration of Voucherify, the company launched two promotional campaigns simultaneously, with both going off without a hitch – something that they couldn't have done before. Thanks to a complete promotional suite offered by Voucherify, Freightos could also quickly spin off a referral campaign where advocates are rewarded with Freightos credit valued at 10% of the shipment amount, up to $100.
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