Enhance customer engagement and loyalty with omnichannel messaging

How to make the most of Voucherify and Infobip?

Integrating Voucherify with Infobip empowers businesses to connect with customers at the perfect moments with targeted, automated marketing and customer support. This integration combines Infobip’s communication reach with Voucherify’s promotion management, offering a powerful toolkit for impactful customer engagement.

• Automated birthday campaigns: Celebrate customer birthdays with exclusive codes or rewards delivered via Infobip channels.
• Cart abandonment recovery: Re-engage customers who left items in their cart by sending reminders or discount codes to encourage completion.
• Loyalty program engagement: Boost loyalty participation by sending point updates, rewards, or exclusive tier-based offers through SMS or chat apps.
• Event-triggered campaigns: Automatically deliver offers, codes, or rewards triggered by customer actions, such as a recent purchase or site visit, with Infobip handling timely delivery.
• Appeasement codes for customer resolutions: Quickly issue discount codes or rewards for customer appeasement directly through Infobip’s channels, helping resolve issues effectively.
• Proactive problem-solving with personalized offers: Send tailored offers or support messages based on detected issues, reaching customers promptly through their preferred channels.‍
• Feedback-based incentives: Encourage customer feedback by offering incentives through Infobip, reinforcing satisfaction and engagement.