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Automatically reward customers with vouchers and free products once they collect enough points.
Example
Customers earn 1 point for every coffee purchased. When a customer reaches 10 points, a voucher for a free coffee is automatically issued to their account. This voucher can be redeemed during their next visit, requiring no extra steps from the customer.
Automatically reward customers with vouchers and free products once they collect enough points.
Example
Customers earn 1 point for every coffee purchased. When a customer reaches 10 points, a voucher for a free coffee is automatically issued to their account. This voucher can be redeemed during their next visit, requiring no extra steps from the customer.
Easy implementation without changes to your existing setup – simply mark a reward in your catalog as “auto-redeem” to enable the feature.
Built-in safeguards to ensure program integrity, such as a limit of 25 rewards per redemption and 10 auto-redeem actions per customer per day, preventing misuse or errors.
Program rules
Best Practices
Plan your reward catalog carefully if you offer multiple rewards with varying point exchange ratios. Auto-redeem may lead customers to claim smaller rewards frequently, leaving them without enough points for higher-value rewards.
Configure reward validity periods strategically to align with your business goals and encourage timely redemptions, ensuring an optimal customer experience.