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Use Case

Welcome coupons

Welcome new customers with a one-time discount code after sign-up to encourage their first purchase.
Table of contents

Create a welcome coupon campaign that rewards first-time customers right after sign-up or account creation. In this recipe, a new customer receives a 10% discount code for their next purchase, typically sent in a personalized email.

Why use it?

This setup helps turn sign-ups into first purchases and gives new customers an immediate reason to come back. It works especially well as a simple welcome incentive that introduces the brand with a low-friction offer.

How it works?

When a customer creates an account or signs up for your service, you trigger a welcome message with a discount code for the next order. The example on the page uses a 10% discount and positions it as a one-time offer for new customers.

Best practices

Keep the offer limited to one use per customer and tie the code to the customer profile to reduce repeated use. You can also make coupon codes more user-friendly by customizing the code pattern, check email uniqueness and aliases to prevent abuse, or switch the setup to a cart promotion that auto-applies only for new customers instead of sending unique codes.

Are you optimizing your incentives or just running them?